Privacy Policy

1. Data Controller

Decade Energy B.V. ("the Company," "we," "us," or "our") (Johan Huizingalaan 763, 1097 DN Amsterdam, Netherlands) is the data controller for personal data processed through decade-energy.org. The Company operates an AI-powered EV fleet charging scheduler that helps logistics and delivery operators reduce electricity costs by optimizing depot charging schedules against time-of-use electricity tariffs.

This Privacy Policy explains what personal data the Company collects through the decade-energy.org website and, for fleet operators who use the charging scheduler platform, through the platform itself. It describes how that data is processed in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR").

You can contact us for any data-protection matter, including to exercise the rights described in section 6 below, by email at [email protected].

2. Personal Data We Process

The Company processes the following categories of personal data:

Website and enquiry data

• Contact and registration data you submit voluntarily: company name, fleet size, email address, phone number, and job role submitted through demo booking requests or early-access registration forms;
• Communications content: messages you send through the contact form or directly by email;
• Technical data collected automatically when you visit our website: IP address, browser type, operating system, pages visited, referral source, and session duration;
• Analytics and usage data, where you have given your prior consent through our cookie banner.

Platform data (customers and trial participants)

• Fleet account contact details: name, email address, company name, and billing contact details for the organization using the scheduler;
• Vehicle identifier data and state-of-charge readings submitted to the optimizer via the API or a connected fleet telematics system (this data relates primarily to vehicles; it may include personal data where individual drivers are identified in the telematics feed);
• Departure schedule entries and route assignments submitted by dispatch users of the platform;
• Charging session logs generated by the optimizer, including timestamps, depot location identifiers, and charger port assignments.

We do not use fleet charging schedule data, telematics data, or vehicle usage data to train AI or machine-learning models without your explicit written consent.

3. Purposes and Legal Bases (Article 6 GDPR)

4. Recipients and Transfers

Personal data is shared only with processors acting on our behalf under Article 28 GDPR data-processing agreements, including cloud hosting providers, email delivery services, and analytics providers. We select processors who maintain EU data residency where practicable.

Where data is transferred outside the EU/EEA, we rely on Standard Contractual Clauses (Article 46 GDPR) and assess additional safeguards as required by the Schrems II ruling of the Court of Justice of the European Union.

We do not sell personal data to third parties. We do not share fleet charging schedule data or vehicle telematics data with other fleet operators or energy market participants.

5. Retention

We retain personal data only for as long as necessary for the purposes described in this policy:

• Demo request and contact form data: 24 months after last contact;
• Fleet platform customer account data and charging schedule records: retained for the duration of the active subscription, then deleted or anonymized within 90 days of account closure;
• Vehicle telematics records processed through the optimizer: retained for 12 months, then deleted, unless a longer period is required by contract;
• Billing and invoicing records: 7 years, as required by Dutch accounting law (Burgerlijk Wetboek Book 2, Art. 10);
• Server access logs: 90 days.

6. Your GDPR Rights

• Right of access (Art. 15): confirm whether we process your personal data and obtain a copy;
• Right to rectification (Art. 16): correct inaccurate or incomplete data we hold about you;
• Right to erasure (Art. 17): request deletion of your personal data, subject to limited exceptions where retention is required by law or for legal claims;
• Right to restriction of processing (Art. 18): ask us to pause processing while accuracy or lawfulness is contested;
• Right to data portability (Art. 20): receive your personal data in a structured, commonly used, machine-readable format;
• Right to object (Art. 21): object to processing based on our legitimate interests, including direct marketing, without further conditions;
• Right not to be subject to automated decision-making (Art. 22): we do not engage in automated decision-making with legal or similarly significant effects on individuals.

To exercise any of these rights, email [email protected] with your request. The Company will respond within one calendar month. For complex or numerous requests, we may extend this period by up to two further months and will inform you of the extension.

7. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. The competent authority for the Netherlands is the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl). A full list of EU/EEA supervisory authorities is available at edpb.europa.eu.

8. Cookies

See our Cookie Policy for full details of the cookies and similar technologies used on decade-energy.org. Non-essential cookies, including analytics cookies, are not set until you have given your prior consent through our cookie banner, in accordance with the ePrivacy Directive and GDPR.

9. Security

The Company implements technical and organizational measures appropriate to the risk, including TLS encryption in transit, encrypted storage for customer and fleet account data, access controls limited to personnel who need the data to perform their role, and regular review of data-handling practices.

10. Changes to This Policy

Material changes to this Privacy Policy will be reflected by an updated "Last updated" date at the top of this page. Where required under the GDPR, we will request renewed consent where processing purposes change materially.

11. Contact